Host Address and Port
When you start ResSched for the first time, you will get this screen asking for the host address and port number. If you are using the machine that is to hold your data, simply accept localhost and port 2339 by clicking OK or pressing Enter.
Leave the Connect without confirming... check box turned off until you are certain that ResSched is working properly.
Connection Failed Message
If you get the Connection Failed message it means the client program did not get a response from the server program. The most likely causes are:
ResSched uses 'FIRST USER' as the initial user ID with a password of 'FIRST PASS'. Use this user id to create other user ID's to start. Be sure at least one other System Administrator user ID has been set up and tested before deleting the 'FIRST USER' ID.
ResSched saves connection entries in the Registry key HKEY_CURRENT_USER\Software\Madrigal\ResSched\IPDriver. Terminal Server applications like Citrix may stop remote workstations from changing Registry keys. The key can be edited manually on the server. The key entries and default values are:
If you have any difficulty installing or using any version of ResSched, e-mail us at email@example.com. Or call us 1.888.291.2911 (U.S. and Canada) or at 1.250.733.2570 (International).