Types of Users

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Types of Users

To carry out the wide variety of functions needed by different organizations, ResSched allows five levels of user. Each level has all the rights of the levels beneath it plus additional rights.   Ranging from highest to lowest the levels of user are:


System Administrator

System Administrators have the highest user access. In addition to all the rights of a Resource Administrator, they can add, change, and remove users and their access levels, as well as set how ResSched works (Organization Settings).

Resource Administrator

Resource administrators have the authority to add, edit, and delete resources, clients, categories, and related groups.   They can edit or remove bookings by other users and determine users' rights to book or view resources.

General User

A general user can book or view the resources they are approved for.  A general user can be approved for all resources, specific resource groups, or individual resources. They can add, edit, or remove any bookings they make.  General users are subject to the booking constraints set in Organization Settings.

Reserve User

Reserve User IDs are similar to General User IDs, but are limited to using only one status. Reserve user IDs are intended for users who need to book resources only occasionally, or users who must have their bookings confirmed by an administrator.  Reserve Users must be authorized for any resources they book.  By limiting the reserve user to a single status, administrators can see at a glance which reservations need to be confirmed. Once an administrator has changed the status, a reserve user can no longer change the booking.  If allowed In Organization Settings, Reserve Users can delete their own bookings.

View Only User

A view only user is only allowed to view or print information in ResSched.  Administrators can give a view only users the right to view schedules of all resources or just those of specific resources or resource groups.

Public View Only User

A view only user ID without a password that organizations can use to post schedules on their web sites, or allow large numbers of people to look up schedules of specified resources. While often used for providing schedule access to the public, a public view only user ID can also be used to provide access to internal users.